Sanabel launched the Membership Satisfaction Survey (powered by SEEP Network) for the first time in June 2008. The survey was intended to be a web-based tool that allows for the collection of feedback from members in an easy and systematic way.
The main purpose of the survey is to measure and assess the importance and quality of the network's services and the degree of satisfaction with these services.
Periodic feedback also allows Sanabel to measure progress over time in various service areas and identify the strategic decisions needed to improve these services in the future. The survey is conducted on a bi-annual basis.
Checkout Sanabel's periodic membership satisfaction survey results